Industry News
HOW TO FIND THE PRODUCT YOU WANT？
2020-05-10
1、HOW TO FIND THE PRODUCT YOU WANT？
You can search in the category according to our category, or search for the box type you need in the search bar, or contact our customer service to help you handle it
2、 HOW TO MODIFY THE DELIVERY ADDRESS AFTER PLACING AN ORDER?
If it is not yet delivered, you can contact our customer service to help you modify the delivery address. If it has already been delivered, it will help you to contact the logistics company to change, but it cannot be guaranteed that the modification can be successful. You need to pay attention to the logistics development.
3、 HOW TO MODIFY THE DESIGN PRODUCT AFTER PLACING AN ORDER？
If production has started, you cannot modify your product design; if production has not started, we will contact the factory to help you handle it.
4、HOW TO MODIFY THE QUANTITY AFTER PLACING AN ORDER？
Please contact customer service for details. If it has not yet entered the production process, it can be modified; if it has already been produced, it cannot be modified.
5、WHEN WILL THE ORDER BE SHIPPED?
The products on this website are made-to-order products. Due to the difference in the technology and quantity of the products, the production time is different. We will ship the products as soon as they are completed.
6、HOW TO CANCEL AN ORDER
If the order has entered the production link, it cannot be cancelled; if the order has not entered the production link, you can apply for cancellation in the order or contact our customer service to help you process
Note: Because some orders require special paper or special prepress processing, some orders cannot be cancelled once production begins, so please confirm the order information before placing the order.
7. About delivery；
1.CYD provide delivery to most parts of the world at a separate cost.
2. If customer needs urgent express, please inform the customer service to arrange, and the expenses incurred shall be settled by the customer.
3. Due to the production schedule, we will deliver the products to the customer as soon as the products are finished.
You can search in the category according to our category, or search for the box type you need in the search bar, or contact our customer service to help you handle it
2、 HOW TO MODIFY THE DELIVERY ADDRESS AFTER PLACING AN ORDER?
If it is not yet delivered, you can contact our customer service to help you modify the delivery address. If it has already been delivered, it will help you to contact the logistics company to change, but it cannot be guaranteed that the modification can be successful. You need to pay attention to the logistics development.
3、 HOW TO MODIFY THE DESIGN PRODUCT AFTER PLACING AN ORDER？
If production has started, you cannot modify your product design; if production has not started, we will contact the factory to help you handle it.
4、HOW TO MODIFY THE QUANTITY AFTER PLACING AN ORDER？
Please contact customer service for details. If it has not yet entered the production process, it can be modified; if it has already been produced, it cannot be modified.
5、WHEN WILL THE ORDER BE SHIPPED?
The products on this website are made-to-order products. Due to the difference in the technology and quantity of the products, the production time is different. We will ship the products as soon as they are completed.
6、HOW TO CANCEL AN ORDER
If the order has entered the production link, it cannot be cancelled; if the order has not entered the production link, you can apply for cancellation in the order or contact our customer service to help you process
Note: Because some orders require special paper or special prepress processing, some orders cannot be cancelled once production begins, so please confirm the order information before placing the order.
7. About delivery；
1.CYD provide delivery to most parts of the world at a separate cost.
2. If customer needs urgent express, please inform the customer service to arrange, and the expenses incurred shall be settled by the customer.
3. Due to the production schedule, we will deliver the products to the customer as soon as the products are finished.